Each program in Academy has 4 roles. Permissions for each of these roles are described below.


Access the program content and complete activities as a program participant.


Program/Content Access

  • access the program content and complete activities

  • access “locked” sections of the program that are not yet available to the program participants

  • add new Resources

User/Class Participant Access

  • view the class list (including user profiles, program transcripts etc.)

  • add new learners/participants to the program

  • add learners to Groups

Reporting and Class Activity Access

  • view reporting dashboards that have been made available to the Facilitator role

  • view learning objectives, including participant/learner objective ratings

  • view and comment on learner submissions to activities and tasks

Posts & Announcements

  • create new posts/announcements

  • pin posts/announcements to the program home page

  • delete posts/announcements


The Coach role in Academy is limited at this time, but will expand and support new features that are coming soon.

The Coach role can currently be used to:

  • view the class list (including user profiles, program transcripts etc.), but limited to the learners that are assigned to them to “coach”

  • complete learner diagnostics (new feature, coming soon)


All permissions available to Facilitators are also available to Coordinators.

In addition, Coordinators have full edit access to the program content and settings.


Assign a participant to any role by:

  1. Go to Class List

  2. Open the profile of the person’s whose role you want to change

  3. Use the small arrow to open the drop down that will update their role

When adding a new user to a program, you can also choose their role as part of the Add User form:

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